5-Star Roofing Reviews From Our Amazing Clients

Professional leasing manager. Answered all questions and really looks like a great place to live.

Great place to live office staff are so helpful and friendly.

Es lo más horrendo que pueden encontrar aparte de que no sirven los apartamentos son muy delicados en todo nadie puede tener bicicletas y si las metes a detro de el apartamento te multan son una basura de apartamentos se caen en pedazos

I’ve lived here going on 4 months and so far the environment is good I’ve had no problems with the residents at all…parking is kinda crazy but it is what it is …so far so good!

I have been here two years. After 6 months I saw my first roach. I thought it was because several tenants moved out and moved in around me. On a few occasions they send a bug who does a few squirts below the sink and other key areas. Within two days the roaches are back. The apartment doesn’t call me or anything. I’m tired and will look elsewhere. I hate the idea of moving but once they are between my matttess and box spring, I’m done. It’s embarrassing to have anyone over. They are strict on parking, but not on pest control.

I pay my rent early every month and it so happened that I was one day late because my check came late and I spoke with the office and was told the manager would call me she never did and they simply took the money from part of my rent. I received no consideration what so ever. The website that you can pay your rent after hours charges 15.00.It has been raining and freezing for the past week, I live on the second floor no salt has been put on the stairs or sidewalks at all. Unless you really are persistent in your complaints nothing will be done because management simply doesn’t care as exhibited by their actions in this case lack of actions. I regret signing new lease.

Todas las chicas son buenas personas que atienden súper bien en tu idioma Melissa Super espectacular buen servicio ❤️❤️❤️

I have bug bombed 3 times and they treated 3 times, plus boric acid in all the cupboards, combat, and roach tablets, it looks like it is working.. We just have to all work together to stay clean

We had a few kinks but overall the area is cool nice people very friendly.

I went into the office and Lioney was amazing. He helped me so much and he went above and beyond when it came to helping me with my application and getting into my apartment. He was awesome. Keep up the great work Lioney. At the Lewisville TX location.

Love the location and spacious 1 bedroom

I had a great experience coming and visiting park lake and bayshore apartments greeted with a warm and hospitable welcome by Melissa Martinez nothing but great customer care absolutely a great and bright spirit and well definitely be coming to rent home

Lioney Garcia was absolutely great with the move in process. That’s why they get 5 stars ! Perfect!!!!

Melissa and entire Parc Lake Bayshore staff and community ..I am thankful that you all accepted me as your new tenant and friend around the circle at Parklake....

Me mude de apartamento, estaba con ello y me cambié a otro en la planta baja. Pero el tiempo se agotó y me dijeron estaba listo después d dos meses de espera. Imagine que todo estaría bien pero para mi sorpresa el apartamento estaba muy feo dijeron que lo remodelaban cambiando pisos y no lo hicieron me lo entregaron con el piso todo mugroso, faltaban algunas puertas, no lo pintaron faltaba mucho por arreglar y me dijeron que si no me mudaba me cobrarían más en el otro donde estaba me toco aceptar. Dijeron que arreglarian todo después y ya ba para más de seis meses y nunca fueron me canse de pedir que fueran arreglar. Si pudiera les daría 0 estrellas hasta que arreglen todo.

Where to begin. There’s ants, the roof is falling apart, the gutter keeps falling off, get screwed back on so cheaply only to then fall off again, they NEVER ANSWER THE DAMN PHONES OR RETURN VOICEMAILS which is like the biggest annoying thing. You can’t even pay over the phone anymore. They recommend paying online to then pay an additional 20%-30% fee of the rent. Rent has gone up $100+ which is insane for this kind of place. They’re trying to be a luxury apartment but they’re not. All of these extra things they’re doing is to now justify raising the rent. Making an update: 12/5/23 They will make residents pay for certain maintenance request. I hope this place goes to hell.

Positively the most horrendous living situation ever. The office staff is the opposite worst I have experienced. They will not do anything for you. The worst customer service in my life plus the staff is down right rude and when you try to stand up for yourself against their poor business practices, they hang up on you blaming you. They cannot take the same treated in reverse. The grounds are constantly covered in trash. Coke baggies litter the parking lot. Maintenance orders are never fully completed. I have been waiting for a missing self for 7 months. I am counting down the days until I can escape this hell hole.

Move in was great working with Claudia not sure if she is still with the property but she was awesome through the process , I felt like the space and pricing were good. After being here a few months there are some pros and cons …. Pros are pretty easy online payments , individual patio access to apartment door, close to Lewisville lake/ flower mound shopping areas and easy access to freeways. Currently renovating area/ painting and For the most part no one bothers you! Good price for space given! Work with potential tenants on rental history issues! Cons- No emergency maintenance/ lack of response. This is a common theme throughout reviews over the years and I’ve personally experienced this and still am waiting on a particular issue to get fixed and it’s been a month now. Not sure how else to get things fixed. No online way to create work orders so no real way to leave a paper trail so that maintenance is held accountable for fixing items in a timely manner , Especially if they were called in as an emergency over the phone which is the only way to do so. NO gym/ Laundry as advertised.- this is also a common theme throughout the reviews . I saw a review as old as 2 years back stating there was no gym or laundry room available, however I called to ask about it a few months back and was told it currently closed but would be renovated as well. NO Emails/ Notifications from office when maintenance or painters are coming outside to paint . They have started as early as 7-7:30 ish am banging , talking loudly , playing music and working without any warning that they would be working on our building that day or week. But unfortunately while painting some of my items on my patio have fallen off and are lost and I will now have to replace that. it is very understandable that renovations will be a bit noisy, however just a bit more consideration for tenants would be appreciated! However I did call the front office and was told this would be passed along to management for future reference as a courtesy to residents going forward. Noise complaint- very very very loud at night especially. I’m usually up working throughout the night well until 6am and there is noise coming all throughout the night from very Loud trucks / Muffler sounds passing in and out of the apartment complex all night long. Hitting speed bumps very hard/ loudly . Also , I have no problem with people enjoy themselves and playing music of course you should enjoy yourself because this is your home but after 11 pm/12a during the week-someone playing celebratory music very loudly for hours while trying to work or sleep can be a bit much. Overall, not a horrible property. I definitely see the potential and improvements being made . There are just a few things with maintenance not being consistent , noise, and notifying residents before different events occur that may disrupt or involve them in some way! Thank you for reading my review and I hope this was helpful.

Roach infested. And I'm currently in the process of taking them to court for stealing my money order for my deposit even after I didn't get approved. Wendy and the supervisor are running a super shady business. Don't even waste your time here.

People aren't lying about the roach problem. There are a few reasons why my family's apartment doesn't have to deal with roaches in a way other people have talked about. We keep our kitchen clean; I mean damn near sterile. I don't let the kids leave crumbs, candy wrappers, and trash anywhere. I take the garbage out very regularly. I try not to have clutter, especially cardboard; roaches love that. I have gone all along my baseboards with diatomaceous earth food-grade quality. In addition to the diatomaceous earth, I spray regularly with Ortho Home Defense. You can also find Syngenta on Amazon and use the four-corner method. These buildings are from the 1950s. The office does not routinely spray everyone's apartments. If you are using the bombing for roaches, you're flushing them out to other units temporarily. And the roaches will return with a vengeance. The way that I treat my unit is, I spray the baseboards as far out as two inches, including around my front door and outside of the door, up and around the door, and the same for inside. I spray around my windows inside as well as outside. I pull out my appliances and spray generously the entire square footage of the appliances including the walls around them and push them back after it dries. I use the bait in my cabinets. If I have found any holes like where the sinks are etc., I have taped them up with guerilla duct tape. I know this sounds ridiculous and it is. Unfortunately, my family cannot move right now, so this is just the way it is. The rent is too high for this place. There's garbage on the ground all the time. Broken beer bottles. I cannot tell you how many beer bottles I see scattered all over the place all the time. People don't understand what a leash is for their dogs or how annoying their dogs' barking is. You either learn to embrace it or move out, man. And right now, we are stuck, but working on getting to a point where we can move out. Cops are always going to get calls to apartment complexes in some places worse than others. That's the way it is in these types of communities. As for office management, we haven't had any negative experiences with them specifically in the almost three years we've lived here. If they do actually read this review, I wish that they would hire and retain a porter who will actively walk the entire property and clean up the mess, especially the glass and beer bottles, but that porter will need to do this daily and not once in a blue moon if at all. Someone mentioned dog p0o issues and that would be correct. We have two large dogs, and I guess it's too difficult for people to attach p0op bag dispensers to their leashes. Gee, what a concept. The groundskeeping needs to be worked on because right now, you guys are at about 2/10. That will turn decent prospective tenants away in a heartbeat all by itself. The office will occasionally send out notices about trash, but they do nothing for groundskeeping other than try to maintain the trash problem of constant overflowing trash bins that are too small. Do better.